Simply clicking “Remove Device” in Windows Settings leaves corrupted driver .inf and DLL files behind in the system DriverStore. Here is how to perform a 100% clean driver scrub.
Why This Problem Happens
- Corrupted registry keys referencing outdated driver binaries.
- Partial Windows updates breaking compatibility with older printer driver suites.
Step-by-Step Troubleshooting Procedure
Step 1: Uninstall Printer Software from Control Panel
Objective: Remove userland applications.
- Open Control Panel > Programs and Features.
- Uninstall all software packages bearing your printer brand name and reboot your computer.
Step 2: Delete the Driver Package via Print Management
Objective: Purge system driver files.
- Press Windows Key + R, type printui.exe /s and press Enter to open Print Server Properties.
- Click the Drivers tab, locate your printer driver, and click Remove.
- Choose “Remove driver and driver package” and confirm.
Step 3: Install the Latest Fresh Driver
Objective: Install fresh verified files.
- Download the latest WHQL-certified driver package from your manufacturer website.
- Run the installer and connect your printer when prompted.
Verified Troubleshooting Tips
- If Windows states “The driver package is in use”, restart the Print Spooler service and retry immediately.
Frequently Asked Questions
Will clean reinstall delete my saved printing preferences?
Yes, paper size presets and custom color profiles will be reset to default factory settings.