Your phone detects the Wi-Fi network, connects, displays “Obtaining IP address…” for two minutes, and then disconnects in an endless loop.
Why This Problem Happens
- Router DHCP pool exhaustion.
- Android randomized MAC address conflicting with router MAC filtering rules.
Step-by-Step Troubleshooting Procedure
Step 1: Switch MAC Address Type to “Use Device MAC”
Objective: Bypass privacy MAC filtering glitches.
- Go to Settings > Network & internet > Wi-Fi > Tap the gear icon next to your network.
- Tap Advanced > Privacy > Change from “Use randomized MAC” to “Use device MAC”.
Step 2: Assign a Static IP Address Manually
Objective: Bypass sluggish DHCP assignment.
- In the network settings, tap the Edit (pencil) icon > Advanced options.
- Change IP settings from DHCP to Static.
- Enter IP: 192.168.1.185 (match your router subnet), Gateway: 192.168.1.1, DNS 1: 8.8.8.8.
Step 3: Reset Network Settings
Objective: Flush all wireless adapters.
- Open Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth.
Verified Troubleshooting Tips
- Reboot your home router to clear expired DHCP reservation tables.
Frequently Asked Questions
Will resetting network settings delete my personal data?
No. Only saved Wi-Fi passwords and Bluetooth pairings are reset.